FAQs | My Electric Vehicle

Frequently Asked Questions

What is the lead time on delivery?

Depending on our production and UK stock, best case one week, worse case 12-16 weeks from deposit.
How do I charge the vehicle?

We supply both three pin plugs for home charging and Type Two plugs for street charging stations.
What's the charge time?

Approximately five hours on the three pin plug and three hours on the type two.
What's the warranty?

We supply a two year UK manufacturer backed warranty.
What's the life cycle of the batteries?

Our lithium battery system will be fine for 3,500-5,000 full cycles.
What licence do I need?

The Cargo, Pick-up and City 5.0 require a full UK driving license, travelling up to 50 mph; they're applicable to all UK A-roads and dual carriageways excluding all motorways. Our City 3.0 has a top speed of 30 mph and can be driven on a motorcycle CBT licence.
Which insurer should I use?

This is personal preference and will differ from country to country, many of our UK clients use comparethemarket.com or Adrian Flux.