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Frequently Asked Questions

  • What is the lead time on delivery?
    Depending on our production and UK stock, best case one week, worse case 12-16 weeks from deposit.
  • How do I charge the vehicle?
    We supply both three pin plugs for home charging and Type Two plugs for street charging stations.
  • What's the charge time?
    Approximately five hours on the three pin plug and three hours on the type two.
  • What's the warranty?
    We supply a two year UK manufacturer backed warranty.
  • What's the life cycle of the batteries?
    Our lithium battery system will be fine for 3,500-5,000 full cycles.
  • What licence do I need?
    The Cargo, Pick-up and City 5.0 require a full UK driving license, travelling up to 50 mph; they're applicable to all UK A-roads and dual carriageways excluding all motorways. Our City 3.0 has a top speed of 30 mph and can be driven on a motorcycle CBT licence.
  • Which insurer should I use?
    This is personal preference and will differ from country to country, many of our UK clients use or Adrian Flux.


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